Overview

Mirrors Luxury Salons was founded on the pillars of top quality service, styling, hygiene – all in an environment of unbridled luxury. Mirrors is driven to become the epicentre of fashion and styling in South India where guests can experience future-forward trends in a super luxury setting. For this purpose, Mirrors has long ago embarked on the journey of continuous learning and experimentation. A strong talent pipeline is being built to meet the huge requirement necessitated by the expansion plans. They are being guided by an expert design team comprising of some of the biggest names from the fashion industry who are responsible for creating a curriculum that meets the ever evolving needs of the guests.

At Mirrors, guests are treated like royalty. There is no two ways about it. From the moment guest walks in, a guest service manager will be responsible to ensure every detail of the customer service experience is carefully crafted to allow the guest to indulge in sheer luxury. Memos are issued to employees who leave the guests unattended for more than 5 minutes. It is a practice that might sound unforgiving to employees on the face of it, but sends out a strong message of uncompromising attention to guests who know that they will never be ignored at Mirrors. This culture of care percolates from the leadership down to the last man in the detail like the door attendant.